Tel: 02 9736 1199

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Tenant Info

Essential Services
Gas - AGL Ph: 131245
Electricity - Energy Australia Ph: 131535 
Water & Sewerage - Sydney Water Ph: 132090 
Telephones - Telstra Ph: 132200 

Paying Rent
You will be issued with a Renting Guide with your application at the beginning of your tenancy. Rent is payable in advance by 2 weeks.

Please be aware that the Lessor’s insurance does not cover your personal belongings under any circumstance. It is vital that you take out your own contents insurance in case of damage, fire, flood or theft.

Picture Hooks
If no picture hooks are in the premises, please contact us in writing to arrange approval by the lessor. Do not use Blue Tack or other sticky substances to hang pictures as removal of these items usually causes damage to the walls for which you will be held liable.

Pets are definitely not permitted without prior written approval. Most Owners Corporation By-Laws do not permit pets in unit complexes.

We usually have a spare set of keys in our office which you may borrow during normal office hours, in the event you lock yourself out. Please ensure you bring ID with you. If you are not on the lease, you will need someone on the Lease to give permission that we hand over the keys to you. After hours you will normally need to pay for a locksmith to gain entry.

Repairs and Maintenance
We ask that you report to our office any non urgent repairs or maintenance to our office in writing. Urgent repairs can be phoned through and should be done so immediately to avoid risk of injury to persons or damage to the rented property. Any maintenance item damaged by the tenant outside our normal business hours will be at the tenant's cost unless it is proven to be an extreme emergency. Repair requests can be notified via our website using our online repair request form. Email is also accepted.
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